Click here for details about the "Curve Recall".

How do I prevent alga build-up in my swimming pool?

Last summer (2018), Confer Plastics made product improvements to all of its products that involved filling in any openings beneath the water line. The improvements were put in place to prevent entrapment. This included the sidewalls on the curve step system. To prevent any algae build up, at least once a week, and while inside swimming pool, use a garden hose with a high pressure nozzle to spray under and behind the curve step system. The water force will flush out any dirt and circulate it into the pool filtration...

Do your products have UV stabilizers?

Many plastics are attacked by ultraviolet radiation and products made from them could crack or disintegrate if they are not made UV stable. Ultraviolet rays interact with the carbon bonds in plastics to form free radicals, which then react further with oxygen in the atmosphere. The exposed surfaces of products then discolor and crack. In extreme cases, complete product disintegration can occur. UV damage can be prevented by adding anti-UV chemicals to the plastic when mixing the ingredients prior to molding. UV stabilizers absorb the UV radiation and dissipate the energy as low-level heat, preventing the formation of free radicals. Every product we manufacture receives a UV stabilizer. Every one of our colored products receives it as chemical component of the colorant. We do make some custom parts with no color added – those “natural” parts get clear UV stabilizers added in absence of the colorant. This helps to ensure our products will last for years. We want our customers to get the most out of their investment. We still have pool ladders in use that we made in the 1980s – and they look great! A lot of plastics manufacturers DON’T add UV stabilizers. One of our biggest competitors who makes pool steps overseas doesn’t use it to save money, and their parts fade and crack after a year or two of service. A lot of toy makers and kids’ furniture manufacturers don’t use it not only to save money, but also because they want their products to fade. There’s a reason why reds fade to pink, and yellows to blah – that discourages re-sale at garage sales...

What are the dimensions of your pool ladders and steps?

Before approving a permit, many building inspectors require specifications on all aspects of swimming pools (from the pool itself to auxiliary equipment). Occasionally, we get requests for spec sheets for our ladders and steps so the town officials can understand height, width, depth, etc. Also, many homeowners are curious about the same, so they can plan for fit, function, and aesthetics in their swimming pool. Below please find the dimensional measurements for our various models. They will download as a PDF… In-pool (off deck ladders) 635-52X Ladder Dimensions 6000X Ladder Dimensions A-frame ladders 7000X Ladder Dimensions 7100X Ladder Dimensions 7200 Ladder Dimensions Ladders that attach to pool steps 8000X Ladder Dimensions 8100X Ladder Dimensions Pool Steps CCX AG Step Dimensions CCX AG W ADD ON Step Dimensions CCX IG Step Dimensions CCX IG W ADD ON Step Dimensions PES Step Dimensions Step-1X Step...

What plastics are your ladders and steps made of?

All of our swimming pool ladders & steps and spa steps are blow-molded out of high density polyethylene. HDPE is a non-engineered, safe material, the same plastic used to make milk jugs. This means that all of our products are easily recyclable — so if you convert an a-frame ladder into an inpool ladder, the leftover parts could go curbside with your...

When winterizing my swimming pool, how do I get my ladder or pool step out when it is weighed down with water?

When winterizing my swimming pool, how do I get my ladder or pool step out when it is weighed down with water?   A two-person lift — and removal of the fill/drain plugs — usually gets the job done, but if you are left to winterize on your own, a simple siphon kit will help. By siphoning most of the water out of the legs of the ladder or out of the side panels of the pool step it will make it lighter and more buoyant. Depending upon the ladder or pool step, removal of the handrails or some of the treads may be...

Photos now required for all concerns regarding Step-1 pool steps

We hate to cause headaches but, effective immediately, all customer phone calls and emails concerning product failure on what they believe to be our Step-1 swimming pool step must be accompanied by a photo of their step. Here’s why… This swimming pool season, as has been the case over the past few, we’ve received numerous emails and phone calls from consumers telling us that the mounting brackets and handrails of their swimming pool steps split this past winter or during setting into the pool. We have found that in almost all of those cases, it’s not our product. A few years ago a competitor — Asia Connection — copied our model Step-1’s look and product design (except for the sole patented item on the treads). It’s their products that are failing. Their steps are produced overseas and do not mirror the rigid quality standards that we use here at Confer Plastics, where we make our products in the good ol’ US of A. How do we (and you) tell them apart? If your pool step has WHITE treads, it is not a Confer Plastics pool step — and our treads are not compatible as replacements. We’ve always made ours with grey treads and with a different means of assembly. But in 2016, just to add to the confusion and rip-off of our line, Asia Connection has also introduced grey treads and blue treads (the latter being a special color that we’ve manufactured for one of our suppliers). Related to these treads, you can also tell them apart by how they attach to the side panel. Our treads are inserted...

Is my ladder/step making algae in my swimming pool?

Even though algae growth in your pool can be very frustrating and aggravating it’s important to understand plastic does not cause it to grow. Anything that is placed in the water provides the vehicle for algae to attach to and grow. There are several solutions to this problem. First of all you water chemistry must be as perfect as possible, which can be very difficult to achieve during hot summer months. Your pool dealer should be able to advise you in this area. Secondly, before placing the ladder or steps in the pool at the beginning of the season be sure that the ladder is as clean as possible. A 1:1 mixture of bleach and water is best for this. Also, adding bleach or liquid chlorine to the hollow interior of the ladder or steps will help to prevent algae...

Do I need a liner protector pad under my ladder or steps?

The simple answer is that it is never a bad idea to offer this extra protection device for your liner. Over the years, liner material has become thinner and more susceptible to rips or tears. Confer Plastics does not sell liner protector pads. Many online pool stores, as well as your local pool store, offer them. A less costly alternative to pool liner protectors is a simple bath mat which can be purchased at almost any department...

Why can’t I buy just a connecting rail — and not the whole enclosure — for my Step-1s?

Each year we get a dozen or so inquiries from consumers asking if they could purchase only the connecting rail (and not the whole enclosure system) to connect two Step-1s together. We cannot sell those kits that way. Due to insurance requirements and specific building codes in most municipalities across the US, we must sell a complete enclosure kit which includes pickets and a self-closing, self-latching gate to enclose the outer step unit. By doing so it makes the steps safer by restricting access to the pool. As always, with swimming pools safety is the most important...

I own a pool & spa store. How can I get some brochures?

If you would like some of our brochures, please contact John Schneider at john@conferplastics.com. Please include your name, company name, and mailing address. Please indicate how many copies you need and what brochure(s) you would like….our pool ladder & step brochure or our spa & patio...