This spring, as in the past few springs when people open their pools for the year, we’ve received numerous emails and phone calls from consumers telling us that the mounting brackets and handrails of their swimming pool steps split this past winter or during setting into the pool.
We have found that in almost all of those cases, it’s not our product. A few years ago a competitor totally copied our model Step-1’s look and product design (except for the sole patented item on the treads). It’s their products that are failing.
Their steps are produced overseas and do not mirror the rigid quality standards that we use here where we make our products in the good ol’ US of A.
If your pool step has WHITE treads, it is not a Confer Plastics pool step — and our treads are not compatible as replacements. This year, the competitor has also introduced grey treads (like ours) which only adds to the confusion.
There is an easier way to tell them apart….
The images below show how their step looks nearly identical to ours, except for those white treads. Also, you will notice that their step has a spindle look in the side panels, another tell-tale sign. Ours side panels’ slots are straight-edged.
That spindle look is the best way to tell them apart. It’s is how we encourage pool owners to properly identify their steps when we talk to them on the phone or share an email with them.
We apologize for any inconvenience these nearly-identical products may cause. We never expected to have our product copied. We do look at it this way, though: Imitation is the sincerest form of flattery.