Pool steps with split treads and handrails after winter storage

This spring,  as in the past few springs, we’ve been receiving numerous emails and phone calls lately from consumers telling us that the treads and handrails of their swimming pool steps split this past winter.

In almost all of those cases, it’s not our product. A few years ago a competitor totally ripped-off our model Step-1’s look (except for tread color) and product design (except for the sole patented item on the treads). It’s their products that are failing.

Their steps are produced overseas and do not mirror the rigid quality standards that we use.

If your pool step has WHITE treads, it is not a Confer Plastics pool step — and our treads are not compatible as replacements.

The images below show how their step looks nearly identical to ours, except for those white treads. Also, you will notice that their step has a spindle look in the side panels, another tell-tale sign.

 

The competitor's step, identified by the white treads and the spindles in the side panel.

The competitor’s step, identified by the white treads and the spindles in the side panel.

The Confer Step-1 -- grey treads

Our Confer Step-1 with its tell-tale grey treads